Terms & Conditions

1. Definition

1.1 All orders are for “goods”, which are the individual products, sold by the Seller, under these terms and conditions.
1.2 The “Seller” is Manchester Safety Services Ltd (Registered in England 1438951), whose head office is at Fir Street, Heywood, Lancashire.
1.3 The “Buyer” means the individual or business, whose order for the goods is accepted by the Seller.

2. Applicability of Conditions

2.1 These terms and conditions are set out below may not be modified or varied, unless for any special legal or regulatory reasons. The Seller agrees to contact the buyer, upon any such changes. The Buyer has the statutory right to accept or waive these changes. No person has the authority to change the conditions, other than a Director or Company Secretary.

3. Prices

3.1 All prices stated are subject to Value Added Tax (unless otherwise stated). Value Added Tax will be charged at the rate applicable at time of purchase.
3.2 We reserve the right to increase the price of any goods which may happen due to an increase in market conditions. However we will inform the buyer to confirm any increase before accepting any order.
3.3 Rarely a price maybe shown incorrectly, however we are not obliged to supply the goods at the incorrect price.
3.4 Any quotations made by the seller are valid for 30 days.

4. Orders

4.1 Orders can be placed by the Buyer via our online shopping, telephone, fax, email or post.
4.2 Orders can be cancelled but the Buyer must contact us before dispatch. If the goods have already been dispatched, then the Buyer will be liable for any handling charge.

5. Delivery

5.1 The delivery dates are given in good faith but are estimates only.
5.2 All deliveries are usually next working day but they are subject to stock and at what time the order was placed.
5.3 If we fail to deliver the goods, within a reasonable time, the Buyer can contact us to cancel the order.
5.4 If the Buyer accepts delivery after a guaranteed time, then no claim can be made against the Seller.
5.5 The Buyer must inspect the goods upon delivery. Should the goods be damaged, the Buyer must sign for them as damaged and contact to us within three working days of delivery. Also please contact us within this time frame, if there are any shortages.
5.6 The goods are at your risk upon delivery.
5.7 We endeavour to hold sufficient stock to supply most orders, however should be out of stock on a particular item, we will contact the Buyer to see if they would like us to do the delivery in one or more instalments (each instalment will be treated as a separate contract).

6. Payment

6.1 Payment is to be made for goods, before delivery, unless the Buyer has a credit account.
6.2 Payment can be made with a cheque, bank transfer, credit card or debit card.
6.3 If the Buyer has a credit account, payment must be made within 30 days of our invoice date.
6.4 If the Buyer has a credit account and fails to pay us in full:
6.4.1 We may suspend or cancel the order.
6.4.2 We may recover (under clause 5.3.3) the cost of taking legal action against the Buyer.
6.4.3 The Buyer is to indemnify us in full and hold us harmless from all expenses and liabilities we may incur (including finance or legal costs on a full indemnity basis) following any breach of these terms by the buyer.

7. Warranties

7.1 We warrant that all goods that leave the us are free from defect at the time of delivery, however the buyer must comply with clause 5.5 if the goods are damaged.
7.2 Goods that have been damaged in transit, any shortages, or defective in material or workmanship (following our investigations), and the Buyer has complied with clause 5.5, we will replace the goods or refund the money.
7.3 We shall have no liability to pay any money to the Buyer by way of compensation other than that of a refund we make under these conditions. Our liability to the buyer shall not in any event include losses related to any business, such as loss of profit or business interruption. 
7.4 If you are an individual consumer and not a business, your statutory rights are unaffected.

8. General

8.1 This contract shall be governed by and interpreted in accordance with English Law.